Personal Data Protection Law (GDPR Compliance)
Clarification Text on the Protection and Processing of Personal Data
As Trakya City Hotel, we place the utmost importance on the privacy of your private life and the security of your personal data. In accordance with the Law on the Protection of Personal Data, you can access the full version of our Clarification Text—which includes all details regarding the purposes for which your data is processed, with whom it may be shared, and your legal rights—via the button below. Download Clarification Text
CCTV Clarification Text
At Trakya City Hotel, we utilize camera surveillance systems in our common areas to ensure the highest level of security for our esteemed guests and our facility. In accordance with the Personal Data Protection Law, you can access detailed information regarding our video recording processes and your legal rights via the button below. Download CCTV Clarification Text
Retention and Destruction Policy for Personal Data
As Trakya City Hotel, we place great importance on the security of your personal data and full compliance with legal processes. In accordance with the Personal Data Protection Law, you can access our full Data Destruction Policy—which details the retention periods and the processes for the secure deletion, destruction, or anonymization of your personal data once the conditions for processing no longer exist—via the button below. Download Data Destruction Policy
Data Subject Application Form (Under KVKK/GDPR)
In accordance with the Personal Data Protection Law, you can access the Data Subject Application Form below to exercise your rights over your personal data and securely submit your requests to us. By completing the relevant form, you will enable us to process your requests within the legally required timeframe. Download Application Form
Notice on the Protection of Personal Data for Job Applicants
We embrace the principle of transparency in our recruitment processes. You can download the Candidate Privacy Notice below, which details how your personal data shared during your job application is protected and processed in accordance with the Law on the Protection of Personal Data. Download Candidate Privacy Notice
Employee Privacy Notice on the Protection and Processing of Personal Data
As Trakya City Hotel, we show great sensitivity to the protection of the personal data of our employees, who are an integral part of our team. In accordance with the Personal Data Protection Law, you can access the full Employee Privacy Notice—which details the purposes of processing your personal data, storage conditions, transfers to third parties, and your legal rights—via the button below. Download Employee Privacy Notice
Corporate
Website Terms of Use Agreement
Website Terms and Conditions of Use
1. INTRODUCTION AND PARTIES
By accessing or using this website (https://www.trakyacityhotel.com), you are deemed to have accepted the terms of use set forth below. This website is operated by Edirne Özel Sağlık Hizmetleri Ticaret A.Ş. ("Trakya City Hotel" or "Hotel"), located at Sabuni Mahallesi Mehmet Ağa Sokak No:21 - Edirne. Trakya City Hotel reserves the right to make changes to these terms of use at any time. Such changes shall become effective from the moment they are published on the site.
2. WEBSITE USE AND RESERVATION PROCEDURES
The user agrees to use the website only for lawful purposes and within the framework of the rules of good faith. Our guests using the online reservation system on the site undertake that all identity, contact, and financial information they provide is accurate, current, and complete. All legal and criminal liability arising from the provision of incorrect information belongs to the user. To make a reservation, the user must be at least 18 years old.
3. INTELLECTUAL PROPERTY RIGHTS
All texts, images, logos, graphics, software, and designs on the site belong to Trakya City Hotel or its licensors and are protected by national and international copyright laws. No content from the site may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
4. PRIVACY AND PROTECTION OF PERSONAL DATA
Your personal data obtained during your visit to our website and the use of our online reservation services are processed in accordance with the Law on the Protection of Personal Data (KVKK). Detailed information regarding how your data is processed and stored, as well as your rights, can be accessed through the "Clarification Text on the Protection and Processing of Personal Data" and the "Data Destruction Policy" available on our website.
5. DISCLAIMER AND LIMITATION OF LIABILITY
Trakya City Hotel does not guarantee that the website will operate uninterrupted or error-free, or that access to the site will be available at all times. The Hotel shall not be held liable for interruptions and data losses caused by systemic issues, cyberattacks, maintenance work, or force majeure events. While maximum effort is made to ensure the accuracy and currency of the information provided on the site, the Hotel is not responsible for inaccuracies resulting from typographical or systemic errors.
6. THIRD-PARTY LINKS
This website may contain links to third-party websites that are not under the control of Trakya City Hotel. Our Hotel is not responsible for the content, privacy policies, or services offered by these sites. Access to these links is entirely at the user's own risk.
7. DISPUTE RESOLUTION AND JURISDICTION
Turkish Law shall apply to the resolution of any disputes arising from the implementation or interpretation of these Terms of Use, and the Edirne Courts and Enforcement Offices shall have jurisdiction.
8. CONTACT
If you have any questions regarding these terms of use or our website, you may contact us using the following contact information:
EDİRNE ÖZEL SAĞLIK HİZMETLERİ TİCARET A.Ş. (TRAKYA CITY HOTEL)
Address: Sabuni District, Mehmet Ağa Street No:21 - Edirne / Türkiye
Phone: +90 284 214 65 75
E-mail: info@trakyacityhotel.com
Mersis No: 032400338660016
Privacy Agreement
PRIVACY AGREEMENT AND POLICY
1. PRIVACY COMMITMENT
Edirne Özel Sağlık Hizmetleri Ticaret A.Ş. ("Trakya City Hotel") attaches the utmost importance to the privacy of its users and guests. This Privacy Agreement explains the nature of the information collected during your visit to our website, and how this information is used and protected. By using our site, you are deemed to have accepted these privacy terms.
2. DATA COLLECTION AND USE
Personal data such as your name, surname, e-mail address, phone number, and payment information may be collected during online reservations, contact forms, or newsletter registrations made through our website. This data is used solely for;
• Completion of your reservation processes and provision of accommodation services,
• Answering your questions and meeting your requests,
• Fulfilling legal obligations (notifications to the General Directorate of Security, etc.),
• Used for the purposes of communicating campaigns and special offers within your consent.
3. COOKIE POLICY
"Cookies" are used on our site to improve the user experience, analyze site traffic, and remember your preferences. Cookies are small data files placed on your device through your browser. You can reject or delete cookies through your browser settings; however, in this case, some functions of the site may not work properly.
4. DATA SECURITY AND SHARING
Trakya City Hotel takes the necessary administrative and technical measures (SSL certificate, secure servers, etc.) to protect your personal data against unauthorized access, loss, or misuse. Your personal data is not sold or rented to third parties for commercial purposes, except for legal obligations or the fulfillment of the reservation (banks, channel managers, etc.).
5. THIRD-PARTY SITES
Our website may contain links to third parties, such as social media buttons or reservation engines. These sites have their own privacy policies. Trakya City Hotel cannot be held responsible for the privacy practices of these external links.
6. USER RIGHTS (KVKK / GDPR)
In accordance with KVKK Law No. 6698 (and GDPR where applicable), you have the right to learn whether your data is being processed, request correction, or demand its deletion. To exercise these rights, you may use the "Data Subject Application Form" available on our website.
7. UPDATES
This privacy agreement may be updated from time to time to comply with changing legal legislation or innovations on our site. The current text will always be published on this page.
8. CONTACT INFORMATION
You may contact us for any questions and suggestions regarding our privacy policy:
EDİRNE ÖZEL SAĞLIK HİZMETLERİ TİCARET A.Ş. (TRAKYA CITY HOTEL)
Address: Sabuni District, Mehmet Ağa Street No:21 - Edirne / Türkiye
E-mail: info@trakyacityhotel.com
Tel: +90 284 214 65 75